Medical practice administration · Roodepoort, Gauteng

Get paid what your practice has already earned.

CollectMed administers healthcare practitioners' accounts end to end — capturing, billing, medical aid and private collections, reconciliation and reporting — so your cash flow stops depending on admin time you don't have.

"Professional Competence for your personal confidence."

A professional administration team reviewing financial account reports

14+ years

administering medical practice accounts

South African

owned and based in Roodepoort, Gauteng

Scheme-aware

familiar with BHF, SAMA, CMS and HPCSA standards

POPIA-conscious

patient information handled on a need-to-know basis

The full account lifecycle, handled properly

Most practices don't lose money on rates — they lose it on rejected claims, unallocated payments and accounts nobody followed up. That is the work we do every day.

Data capturing

Accurate patient, member and treatment data captured against the correct tariff and scheme rules from the first submission.

Invoicing & submission

Accounts billed and submitted electronically to medical schemes, with rejections corrected and resubmitted, not shelved.

Medical aid & private collections

Structured follow-up on scheme balances and patient co-payments, with a documented escalation path on ageing accounts.

Bank reconciliation

Remittances matched to accounts and payments allocated correctly, so the age analysis reflects reality.

Practice management & training

Guidance and hands-on training for your reception and admin staff on billing workflow and scheme requirements.

Financial & performance reporting

Regular reporting on billings, collections, ageing and outstanding balances so you can see the practice's financial position.

Two ways to work with us

Outsource the whole admin function, or keep your in-house data entry and hand us the collections. Both are priced per practice.

CollectMed Complete

Full-service practice administration

CollectMed runs the entire admin workflow, from capturing patient information through to financial reporting. Suited to practices that would rather not carry billing staff or billing risk in-house.

  • Capturing patient and treatment information
  • Billing and submitting accounts to medical schemes
  • Medical aid collections
  • Patient / private account collections
  • Payment allocation
  • Bank account reconciliation
  • Financial and performance reporting

No on-site system installation required.

CollectMed Collection

Collections, allocation & reporting

Your practice keeps data entry and invoicing in-house; CollectMed takes over everything from collections onward. Suited to practices with capable reception staff and an existing billing routine.

  • Medical aid collections
  • Patient / private account collections
  • Payment allocation
  • Bank account reconciliation
  • Financial and performance reporting

Requires an on-site system installation and basic IT infrastructure at the practice. Licensing fees are payable by CollectMed.

Your patient data stays confidential

Patient and financial information is handled on a strict need-to-know basis, in line with POPIA principles and the confidentiality expectations of the HPCSA. We work within the tariff and claim standards used across BHF, SAMA and CMS-registered schemes.

Read our FAQ on data security and switching

Ready to see what your practice is leaving on the table?

Tell us about your practice and we'll come back with a tailored proposal — no fixed price list, no obligation.