Claims that go out right the first time
Correct member, tariff and coding detail at submission means fewer rejections to unwind later — and a shorter wait for payment.
Why practices choose CollectMed
The value of an outsourced billing partner shows up in the boring places: submission accuracy, follow-up discipline and reconciliation.
Rejections that actually get worked
A rejected claim is a task, not a dead end. Corrections and resubmissions are tracked until the account is resolved.
An age analysis you can trust
Payments allocated correctly and reconciled to the bank means your outstanding balances reflect reality, not admin backlog.
Private balances followed up consistently
Patient co-payments and private accounts are followed a documented escalation path instead of drifting.
Less pressure on your reception staff
Your front desk goes back to looking after patients, with training and support from us on what still happens at the desk.
Visibility every month
Billings, receipts, ageing and outstanding balances reported on a fixed cycle, so the financial picture is never a surprise.
In our clients' words
3 verified reviews
All reviews are from current CollectMed clients across South Africa.
CollectMed has been with me since I started my private practice in 2017. Their assistance with codes, medical aids and billing is immeasurable and they have helped me leverage my business to a multi-million rand practice. Lazelle, the CEO of CollectMed, is 100% honest, reliable and super efficient! By far the best billing company around — I cannot recommend them highly enough.
I have used CollectMed since I opened my practice in 2014 and have had nothing but appreciation for their service. They offer an excellent service run by a professional director. They cater to the doctor, relieving the medical and practice staff of the cumbersome task of billing, whilst knowing it is taken care of. I have always been impressed by their prompt submission of claims to medical aids. They also offer comprehensive medical billing software for use in the practice. Moreover, it allows you to print meaningful financial reports. They assist with revenue collection, common rejection reasons associated with payers, etc. These features assist me in monitoring the performance of my practice without getting into complicated accounting details. They are always available telephonically and deal with difficult queries from both staff members and patients promptly. Thank you for your commitment to excellent service!
I have had the CollectMed team managing my billing for over 6 years now. What started as a temporary need became a permanent one once I realised how little I had to worry about that aspect of my practice with them in my corner. CollectMed ensure billing is done timeously and efficiently. The team are always available and willing to help no matter the query. I would highly recommend them.
See what this would look like for your practice
We'll review how your billing runs today and show you where the leakage usually sits.