CollectMedCollectMed

Services built around how your practice already works

CollectMed offers two service levels. The difference is simply where your practice hands over: at the front desk, or at the point of collection.

CollectMed Complete

Full-service practice administration

CollectMed runs the entire admin workflow, from capturing patient information through to financial reporting. Suited to practices that would rather not carry billing staff or billing risk in-house.

Best for

Practices that want the whole billing function outsourced.

What CollectMed does

  • Capturing patient and treatment information
  • Billing and submitting accounts to medical schemes
  • Medical aid collections
  • Patient / private account collections
  • Payment allocation
  • Bank account reconciliation
  • Financial and performance reporting

No on-site system installation required.

Enquire about CollectMed Complete

CollectMed Collection

Collections, allocation & reporting

Your practice keeps data entry and invoicing in-house; CollectMed takes over everything from collections onward. Suited to practices with capable reception staff and an existing billing routine.

Best for

Practices already comfortable with their own data entry and invoicing.

What CollectMed does

  • Medical aid collections
  • Patient / private account collections
  • Payment allocation
  • Bank account reconciliation
  • Financial and performance reporting

Requires an on-site system installation and basic IT infrastructure at the practice. Licensing fees are payable by CollectMed.

Enquire about CollectMed Collection

Side-by-side comparison

Who does what, at each step of the account lifecycle.

Capturing patient information

Complete
CollectMed
Collection
Practice

Billing & submitting accounts

Complete
CollectMed
Collection
Practice

Medical aid collections

Complete
CollectMed
Collection
CollectMed

Patient / private collections

Complete
CollectMed
Collection
CollectMed

Payment allocation

Complete
CollectMed
Collection
CollectMed

Bank account reconciliation

Complete
CollectMed
Collection
CollectMed

Financial & performance reporting

Complete
CollectMed
Collection
CollectMed

On-site system installation

Complete
Not required
Collection
Required (basic IT infrastructure)

Licensing fees

Complete
Included
Collection
Payable by CollectMed

What each function involves

Data capturing

Accurate patient, member and treatment data captured against the correct tariff and scheme rules from the first submission.

Invoicing & submission

Accounts billed and submitted electronically to medical schemes, with rejections corrected and resubmitted, not shelved.

Medical aid & private collections

Structured follow-up on scheme balances and patient co-payments, with a documented escalation path on ageing accounts.

Bank reconciliation

Remittances matched to accounts and payments allocated correctly, so the age analysis reflects reality.

Practice management & training

Guidance and hands-on training for your reception and admin staff on billing workflow and scheme requirements.

Financial & performance reporting

Regular reporting on billings, collections, ageing and outstanding balances so you can see the practice's financial position.

Pricing: CollectMed does not publish a fixed price list. Fees are negotiated per practice based on specialty, volume, service level and the state of the existing book. Ask us for a written proposal.

Not sure which service fits your practice?

Send us a short description of how your billing runs today and we'll tell you honestly which of the two makes sense.

Request a quote