Confidentiality first
Patient and financial information is handled on a need-to-know basis, in line with POPIA principles and practitioner confidentiality obligations.
Fourteen years inside the admin side of medicine
"Professional Competence for your personal confidence."
Our story
CollectMed Pty Ltd was built around a simple observation: practitioners are trained to treat patients, not to chase medical schemes. Yet the health of a practice depends on claims being submitted correctly the first time, rejections being corrected, payments being allocated to the right account, and someone actually following up on what is still outstanding.
For more than 14 years we have done exactly that work for South African practices from our offices in Roodepoort. Over that time we have seen how schemes change their rules, how coding errors quietly erode income, and how much of a practice's cash flow is decided by administrative discipline rather than patient volume.
We offer two service levels — CollectMed Complete and CollectMed Collection — so that a practice can hand over the whole admin workflow, or only the part it struggles with. Fees are negotiated per practice, because no two books look the same.
How we work
Accountability in numbers
Every practice gets regular reporting on billings, collections and ageing. If a figure moves the wrong way, you hear it from us first.
A partner, not a call centre
You deal with people who know your practice, your specialty and your scheme mix — not a ticket queue.
Support for your staff
We train and support reception and admin staff rather than talking past them. Better front-desk capture means fewer rejections downstream.
Leadership
Lazelle Meyer
Founder / Managing Director
More than 26 years in the medical industry, with hospital and doctor practice management experience.
Ready to see what your practice is leaving on the table?
Tell us about your practice and we'll come back with a tailored proposal — no fixed price list, no obligation.